Common help and support issues arise with email access
and setup. Below is a list of instructions as how to
setup an email account on either Microsoft Outlook or
Microsoft Outlook Express.
Click here to
download a help
guide in PDF format. 
Alternatively go to our contact
us page and send us
an email from there, stating your problem.
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- Open Outlook (Express)
- Click on the menu tab "TOOLS" and click on "Accounts" in
the menu that appears.
- You should now see a windows called "Internet Accounts"
- Click on the "Add" button and choose "Mail" (top
right button in the "Internet Accounts" Window)
- Fill in a "Display Name" and click on the "Next>" button.
This is the name that your recipients will see when
you send out email.
- Fill in your email address as provided to you and
click on the "Next>" button.
Eg. yourname@yourdomain.com
- Your email server is a POP3 server. Choose "POP3" from
the drop down menu where it says "My incoming mail
server is a **POP3** server".
- Below that you must fill in your "incoming mail
server". This will be pop.yourdomain.co.za
(replace "yourdomain" with your actual registered domain
name.)
- The outgoing SMTP server will be pop.yourdomain.co.za
(again, replace "yourdomain" with
your actual registered domain name.) [alternatively
try smtp.yourdomain.co.za if pop.yourdomain.co.za seems
not to be working]
- After completing all three settings, click on "Next>".
- Fill in your account name as provided to you
eg. user@yourdomain.co.za
- Fill in your password as provided and click on "Next>"
- Now click on "finish" and then on "Close".
- If you have set up your email account correctly,
you can now click on the "Send/Receive" button
without getting any errors.
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